{"id":3015,"date":"2021-09-24T15:28:46","date_gmt":"2021-09-24T13:28:46","guid":{"rendered":"https:\/\/recalo.com\/\/recalo-umfrage-zur-kundenzufriedenheit-2021\/"},"modified":"2024-02-19T15:28:30","modified_gmt":"2024-02-19T14:28:30","slug":"muesteri-memnuniyeti-anketinde-yueksek-puanlar","status":"publish","type":"post","link":"https:\/\/recalo.com\/tr\/muesteri-memnuniyeti-anketinde-yueksek-puanlar\/","title":{"rendered":"M\u00dc\u015eTER\u0130 MEMNUN\u0130YET\u0130 ANKET\u0130NDE Y\u00dcKSEK PUANLAR"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”1%” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]\n

M\u00dc\u015eTER\u0130 MEMNUN\u0130YET\u0130 ANKET\u0130NDE Y\u00dcKSEK PUANLAR<\/h1>\n[\/vc_column_text][vc_column_text]RECALO\u2019da i\u015flerimizde odak noktam\u0131z hizmet y\u00f6nelimimizdir. Memnun m\u00fc\u015fteriler karar noktam\u0131z ve s\u00fcrekli motivasyonumuzdur. Bundan dolay\u0131 m\u00fc\u015fteri memnuniyeti hakk\u0131nda g\u00fcvenilir sonu\u00e7lar elde etmek i\u00e7in bir anket yapt\u0131k. Bu ankette, di\u011fer unsurlarla birlikte kalitemiz, \u00fcr\u00fcnlerimiz, yan\u0131t s\u00fcremiz ve hizmetlerimiz de\u011ferlendirildi.[\/vc_column_text][vc_column_text]Anket cevaplar\u0131 kalite ekibimiz taraf\u0131ndan dikkatli bir \u015fekilde incelendi ve analiz edildi.[\/vc_column_text][vc_column_text]\n

ORTALAMA OLARAK \u015eU SONU\u00c7LARI ELDE ETT\u0130K<\/h3>\n[\/vc_column_text][tabbed_section style=”minimal” alignment=”center” spacing=”default” tab_color=”Accent-Color” cta_button_style=”accent-color” icon_size=”24″][tab icon_family=”fontawesome” title=”Anket sonu\u00e7lar\u0131 \u2013 Sorular 1-5″ id=”1708352879721-6″ tab_id=”1708352879722-4″ icon_fontawesome=”fa fa-sort-desc”][vc_column_text]Puanlama \u00f6l\u00e7e\u011fi: 1<\/strong> (memnun olmayan veya zor m\u00fc\u015fteriler) \u2013 10<\/strong> (\u00e7ok memnun veya sad\u0131k m\u00fc\u015fteriler)[\/vc_column_text][image_with_animation image_url=”2122″ alignment=”” animation=”Fade In” img_link_large=”yes” hover_animation=”zoom” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/tab][tab icon_family=”fontawesome” title=”Anket sonu\u00e7lar\u0131 \u2013 Sorular 6-10″ id=”1708352879781-1″ tab_id=”1708352879782-7″ icon_fontawesome=”fa fa-sort-desc”][vc_column_text]Bewertungsskala:<\/strong> 1<\/strong> (unzufrieden) bis 10<\/strong> (sehr zufrieden)[\/vc_column_text][image_with_animation image_url=”2124″ alignment=”” animation=”Fade In” img_link_large=”yes” hover_animation=”zoom” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/tab][\/tabbed_section][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][milestone heading_inherit=”default” symbol_position=”after” subject_padding=”0″ color=”Extra-Color-1″ effect=”count” symbol_alignment=”Default” milestone_alignment=”default” number=”9.03″ symbol=”\/10″ subject=”T\u00fcm puanlar\u0131n ortalamas\u0131” symbol_font_size=”20″][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” top_margin=”5%” width=”3\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]Lojistik ve m\u00fc\u015fteri hizmetlerimiz taraf\u0131ndan sa\u011flanan \u00fcr\u00fcn kalitesi ve hizmetlerden ortalama olarak 9.1 ve daha y\u00fcksek puanlar elde edilmi\u015ftir.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”3%” bottom_padding=”3%” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][milestone heading_inherit=”default” symbol_position=”after” subject_padding=”0″ color=”Extra-Color-1″ effect=”count” symbol_alignment=”Default” milestone_alignment=”default” number=”77.15″ symbol=”%” subject=”Net Tavsiye Skoru (NPS)” symbol_font_size=”20″][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”3\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]RECALO\u2019nun tavsiye edilme ihtimali, Net Tavsiye Skoru (NPS) [Puan \u00f6l\u00e7e\u011fi: 1 (\u00e7ok d\u00fc\u015f\u00fck) \u2013 10 (\u00e7ok y\u00fcksek); Muhtemel aral\u0131k: -%100\/+%100; Y\u00fczdelik (%) olarak \u00f6l\u00e7\u00fcm; Hesaplama: NPS = (%Destekleyenler) \u2013 (%K\u00f6t\u00fcleyenler)] kullan\u0131larak hesaplanm\u0131\u015ft\u0131r.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][nectar_animated_title heading_tag=”h3″ style=”hinge-drop” color=”Accent-Color” text=”HER B\u0130R ANKET KATILIMI \u0130\u00c7\u0130N 100 A\u011eA\u00c7 D\u0130K\u0130LM\u0130\u015eT\u0130R”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][image_with_animation image_url=”2002″ alignment=”” animation=”Fade In” hover_animation=”none” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”2%” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][milestone heading_inherit=”default” symbol_position=”after” subject_padding=”0″ color=”Accent-Color” effect=”count” symbol_alignment=”Default” milestone_alignment=”default” number=”100″ symbol=”a\u011fa\u00e7lar” subject=”Her bir anket kat\u0131l\u0131m i\u00e7in 100 a\u011fa\u00e7” symbol_font_size=”20″][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”3\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]Her bir anket kat\u0131l\u0131m i\u00e7in 100 a\u011fac\u0131n dikilmesi uygulamas\u0131 RECALO\u2019nun daha ye\u015fil ve daha az karbondioksit yanl\u0131s\u0131 kurumsal politikas\u0131yla m\u00fckemmel bir \u015fekilde uyumludur. Eden Projesi<\/a> ile i\u015fbirli\u011fi yaparak, Haiti, Honduras, Endonezya, Kenya, Madagaskar, Mozambik, Nepal ve Nikaragua\u2019daki de\u011ferli iklim ve yeniden a\u011fa\u00e7land\u0131rma projelerine destek verdik ve b\u00f6ylelikle daha az karbondioksitli bir gelecek i\u00e7in s\u00fcrd\u00fcrebilir bir katk\u0131da bulunduk.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][toggles style=”minimal”][toggle color=”Accent-Color” title=”DAHA FAZLA B\u0130LG\u0130 G\u00d6R\u00dcNT\u00dcLEY\u0130N”][vc_column_text]B\u00fct\u00fcnsel – bu, Eden’in yeniden a\u011fa\u00e7land\u0131rma ve ekolojik \u00e7e\u015fitlili\u011fin restorasyonuna yakla\u015f\u0131m\u0131d\u0131r. Yerli a\u011fa\u00e7lar yerel halk taraf\u0131ndan dikilir. Bir yandan, mevcut ormanlar\u0131n yan\u0131 s\u0131ra a\u011fa\u00e7land\u0131rmay\u0131 ve yeniden a\u011fa\u00e7land\u0131rmay\u0131 korumak ve takdir etmek i\u00e7in e\u011fitilirler, \u00e7\u00fcnk\u00fc e\u011fitim yoluyla do\u011fa koruma ve s\u00fcrd\u00fcr\u00fclebilirli\u011fe olan ki\u015fisel ilgilerini anlarlar.<\/p>\n

%80’in \u00fczerinde birinci s\u0131n\u0131f fide hayatta kalma oran\u0131 (do\u011fal \u00fcreme hari\u00e7) ve yerel halk\u0131n \u00f6zverisi ve \u00f6zverisiyle, gen\u00e7 mangrovlar ve her t\u00fcrden a\u011fa\u00e7, yar\u0131n\u0131n orman\u0131 olma konusunda en iyi \u015fansa sahiptir.<\/p>\n

Daha fazla bilgi ve arka plan: Eden Projeleri<\/a>.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”3%” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]Ba\u015far\u0131lar\u0131m\u0131z\u0131n bir anketle \u00f6l\u00e7\u00fclmesi bizim i\u00e7in fark etmez.<\/strong> Biz her zaman \u00fcr\u00fcnlerimizi, hizmetlerimizi, yan\u0131t s\u00fcrelerimizi ve bu anketin \u00f6l\u00e7t\u00fc\u011f\u00fc di\u011fer unsurlar\u0131 geli\u015ftirmeye odaklan\u0131r\u0131z.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” bottom_padding=”3%” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color=”Extra-Color-1″ icon_padding=”0px” icon_fontawesome=”fa fa-lightbulb-o” margin_top=”25%” margin_left=”35%”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”5\/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]Bir anket olsun olmas\u0131n, biz her zaman \u00f6nerileriniz, ele\u015ftirileriniz ve \u00f6vg\u00fclerinizi almaktan mutlu oluruz. \u00c7\u00fcnk\u00fc bunlar tam olarak gelecekte do\u011facak ihtiya\u00e7lar\u0131n kar\u015f\u0131lanmas\u0131nda ba\u015fvurulacak \u00e7\u00f6z\u00fcmlerin esas\u0131n\u0131 olu\u015fturacakt\u0131r. Y\u00fcksek bir motivasyon ile gelecekte de yeniliklerimiz, ola\u011fan\u00fcst\u00fc kalitemiz ve y\u00fcksek kalitedeki hizmetlerimiz ile size s\u00fcrekli olarak ilham vermek i\u00e7in sab\u0131rs\u0131zlan\u0131yoruz. Ald\u0131\u011f\u0131m\u0131z bu geri bildirim do\u011fru yolda oldu\u011fumuzu g\u00f6stermi\u015ftir ve ankete kat\u0131l\u0131m\u0131n\u0131z i\u00e7in te\u015fekk\u00fcr ederiz.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][image_with_animation image_url=”2093″ alignment=”center” animation=”None” hover_animation=”none” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” top_margin=”25%” width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]Daha fazla bilgi okumak ister misiniz?
\nO zaman RECALO m\u00fc\u015fteri memnuniyeti hakk\u0131ndaki ek bilgi bro\u015f\u00fcr\u00fcn\u00fc indirebilirsiniz. Burada KPI (Temel Performans G\u00f6stergeleri) de\u011ferleri hakk\u0131nda daha ayr\u0131nt\u0131l\u0131 g\u00f6r\u00fc\u015fler elde edebilir ve CEO\u2019muzun beyan\u0131n\u0131 okuyabilirsiniz.[\/vc_column_text][nectar_cta btn_style=”arrow-animation” heading_tag=”h3″ text_color=”#93b965″ button_color=”default” link_type=”new_tab” alignment=”left” display=”block” link_text=”\u015e\u0130MD\u0130 \u0130ND\u0130R” url=”https:\/\/recalo.com\/\/download\/2143\/”][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center”…<\/p>\n","protected":false},"author":4,"featured_media":2888,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[],"class_list":{"0":"post-3015","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-headquarter-tr"},"_links":{"self":[{"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/posts\/3015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/comments?post=3015"}],"version-history":[{"count":4,"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/posts\/3015\/revisions"}],"predecessor-version":[{"id":6724,"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/posts\/3015\/revisions\/6724"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/media\/2888"}],"wp:attachment":[{"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/media?parent=3015"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/categories?post=3015"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/recalo.com\/tr\/wp-json\/wp\/v2\/tags?post=3015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}